Be Alert, Be Safe – Internet Banking Advisory

  • Keep your user ID and password confidential and avoid sharing unnecessary information with anyone.
  • Never respond to emails/ embedded links asking you to verify your User IDs/Passwords.
  • Always look for Green Bar in your browser which shows that the website you are accessing is authentic and secure.
  • Only use trusted Wi-Fi when connecting to the Internet. Cyber criminals can create fake hotspots to steal your data.
  • Update your antivirus software to help protect your computer against possible infection.
  • Don’t accept offers like “Free PC Scans”, that pop-up while browsing the Internet. They are potential traps.
  • Always check the URL and SSL Certificate of your bank website before online transaction.
  • Never use unprotected computer at cyber cafes for internet banking/transactions.
  • Don’t open unknown E-mail/Instant-message attachments. Those might be traps for hacking or spreading viruses.
  • Don’t access the MCB Islamic Bank Internet Banking Facilities/Services from a computer connected to a local area network (LAN) without ensuring that no one else is able to observe or copy access or obtain access to MCB Islamic Bank Internet Banking Services.
  • Do not leave your computer unattended at any time, especially while travelling and in public places.
  • MCB Islamic Bank never asks your Debit Card Number, ATM PIN, OTP ID and Passcode.
  • Never reveal sensitive information to someone who has called you. Call the organization back via an official number in order to fulfill information requests.
  • Updates will never arrive via text message! Never click on a link in a text. Use a search engine or navigate to the site instead.
  • To report any kind of suspicious activity or to get any assistance, call 24/7 Phone Banking at 042 111 222 642.