Services Related-FAQ’s

What finance services can I request in Subuk App?

You can apply for selected MCB Islamic finance products directly from Subuk App, such as:

  • MiCar – Car finance facility
  • Rihayesh – Home finance facility

Simply go to Hub Menu → Services → Create Request → Finance and submit your request.
Our bank representative will contact you for further processing.

How can I submit a Zakat Declaration Request?

You may submit your Zakat Declaration Request through Subuk App:

  1. Go to Hub Menu → Services → Create Request → Zakat Declaration
  2. Enter the account against which you intend to submit Zakat Declaration
  3. Submit request for processing

Our bank representative will contact you for further processing.

How can I request account closure in Subuk App?

You can raise a request for account closure through the app:

  1. Go to Hub Menu → Services → Create Request → Account Closure Request
  2. Select the account you want to close
  3. Submit the request

Our bank representative will contact you for verification before final closure.

How do I request a new locker through Subuk App?

To request a new locker facility:

  1. Go to Hub Menu → Services → Create Request → New Locker Request
  2. Select your preferred branch
  3. Submit the request

Locker allocation is subject to availability. The branch team will contact you with details.