Debit Card Related FAQs

How can I apply for an MCB Islamic debit card through the app?

  • Log in to the Subuk App
  • Go to Debit Cards → Apply New Debit Card
  • Select account and card type and provide other required information
  • Confirm request to apply

How do I activate my debit card?

You can activate your debit card in the debit card section by following the easy on-screen instructions.

How do I activate my debit card?

  • Log in to the Subuk App
  • Go to Debit Cards → Select your Card → Activate
  • Follow the on-screen instructions to activate your card successfully

How can I temporarily block or unblock my card?

  • Log in to the Subuk App
  • Go to Debit Card → Select Card → Block/Unblock Card

What should I do if my debit card is lost or stolen?

  • Immediately block your card via Subuk App or call Phone Banking
  • Use the app to request a replacement card
  • Your new card will be dispatched to your registered address

Can I change my debit card PIN through the app?

  • Log in to the Subuk App
  • On Dashboard under Accounts → Card Management → Change PIN (requires OTP verification)

How can I check my card usage or limits?

Go to Card Management → My Limits to see your:

  • Daily Withdrawal
  • Purchase Limits
  • Fund Transfer Limits
  • Bill Payment Limits
  • E-Commerce Limits

Is international usage allowed on MCB Islamic debit cards?

Yes, but it’s disabled by default. You can enable international use via the app settings or by calling customer support—subject to SBP guidelines and your account type.

Can I use my debit card for online shopping?

Yes! Just make sure your card is activated for e-commerce (via app or helpline).

ISLAMIC BANKING
BRANCH LOCATOR
CONTACT US
Careers
SUGGESTION & COMPLAINT